Proof of Address

Individual — POA Requirements

Accepted Document Types

(Usually issued within the last 3 months unless stated otherwise)

  • Utility bills (electricity, water, gas, internet, landline phone — no mobile bills in some jurisdictions)
  • Bank / Credit card statements
  • Government-issued correspondence (tax letters, social benefits, court documents)
  • Residence registration / certificate of domicile
  • Lease / Tenancy agreement (signed and currently valid)
  • Local authority bill (municipal or property tax)
  • Insurance policy with address (home/health/vehicle — insurer-issued)
  • Driver’s license or National ID card (if includes full residential address and is current)

Requirements & Format Rules

Must show:

  • Full legal name matching the onboarding profile
  • Residential address (no PO boxes unless jurisdictionally permitted)
  • Document date
  • Issuer name/logo
  • Clear color scan/photo or PDF, JPEG, size limit: 3MB
  • Entire document must be visible (no cropping / partial images)
  • No screenshots unless platform explicitly allows

Business — POA Requirements

Accepted Documents (Proof of Operating / Registered Address)

  • Certificate of Incorporation with registered address
  • Business license showing address
  • Recent utility bill (business premises)
  • Bank statement in the business name
  • Lease agreement for business premises
  • Tax authority letter or VAT certificate with address
  • Company registry extract (dated within last 3 or 6 months)
  • Commercial property insurance document

Requirements & Rules

Must show:

  • Legal entity name
  • Full registered business address
  • Date issued (within last 3 or 6 months depending on jurisdiction)
  • Official issuer

Must be a corporate-issued document

If using a registered agent address:

  • Additional evidence may be required (e.g., mail-forwarding agreement, agent confirmation)

If multiple locations exist:

  • Registered office address is prioritized for compliance