Proof of Address

Proof of address may be required in the following circumstances:

To verify the residential address of key individuals, including Ultimate Beneficial Owners, Persons with Significant Control, Authorized Persons, and, for non-U.S. entities, Directors
To verify the registered or operating address of a business
Where additional verification is required to complete onboarding or support an ongoing or periodic review

Business - POA Requirements

Business proof of address documents must:

Confirm the current registered or operating address
Be issued in the legal name of the business
Be recent (generally issued within the last 90 days, unless otherwise stated)
Show a physical address (PO boxes and virtual addresses are not accepted)

Accepted Business Documents

Commonly accepted documents include:

Bank statement in the business name
Utility bill for business premises
Government-issued correspondence
Office or commercial lease agreement (must be current; may be older than 90 days)
Business license displaying the address
Company registry extract or registration certificate
Tax authority or VAT correspondence showing the address

Registered Agent Addresses
Where a registered agent address is used, we may request additional confirmation, such as a registered agent letter or mail-handling agreement.

DAOs
If a DAO does not maintain a physical operating address, proof of residential address for a verified control person may be accepted instead.

Individual — POA Requirements

Proof of address is required before submit when residential_address.country is not US, or when the customer requires enhanced onboarding. US residents may also be asked for proof of address later, for example to request higher transaction limits. Use the account's documents array as the upload checklist: POA is listed there whenever it is required.

Individual proof of address documents must:

Confirm the current residential address
Be issued in the individual’s full legal name, matching onboarding records
Be recent (generally issued within the last 90 days, unless otherwise stated)
Show a physical residential address

Accepted Individual Document Types

Accepted documents include:

Utility bills (electricity, water, gas, internet, or landline)
Bank or credit card statements
Government-issued correspondence (e.g., tax letters, social benefit notices)
Residence registration or certificate of domicile
Residential lease or tenancy agreement (must be current)
Local authority or municipal tax bills
Insurance policies showing residential address (home, health, or vehicle)
Driver’s license or national ID card, where it includes a full residential address and is current

Document Quality & Submission Standards

All proof of address documents must:

Clearly display the full legal name
Show the complete address
Include the date of issue
Display the issuer’s name or logo
Be submitted as a clear, color scan or photo (PDF, JPEG, or PNG), size limit: 3MB
Show the entire document (no cropped or partial images)

Screenshots are not accepted unless explicitly approved.